IT Officer
Description
• Provide first- and second-line support to students, faculty, and administrative staff regarding hardware, software, and connectivity issues.
• Manage the college IT Ticketing System, ensuring timely resolution of technical requests.
• Maintain and update Smart Classrooms, including projectors, and audio-visual (AV) systems.
• Configure and maintain computer labs, ensuring all required academic software is licensed and updated
• Monitor campus-wide LAN/WAN and Wi-Fi networks to ensure high availability and speed.
• Maintain an accurate inventory of all IT assets (hardware, software licenses).
• Execute Disaster Recovery plans to safeguard institutional data.
• Troubleshoot and repair desktop PCs, laptops, and printers across campus.
• Providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system;
• Supporting on setting up new users' accounts and profiles and dealing with password issues.
• Manage the college IT Ticketing System, ensuring timely resolution of technical requests.
• Maintain and update Smart Classrooms, including projectors, and audio-visual (AV) systems.
• Configure and maintain computer labs, ensuring all required academic software is licensed and updated
• Monitor campus-wide LAN/WAN and Wi-Fi networks to ensure high availability and speed.
• Maintain an accurate inventory of all IT assets (hardware, software licenses).
• Execute Disaster Recovery plans to safeguard institutional data.
• Troubleshoot and repair desktop PCs, laptops, and printers across campus.
• Providing support, including procedural documentation and relevant reports; following diagrams and written instructions to repair a fault or set up a system;
• Supporting on setting up new users' accounts and profiles and dealing with password issues.
Requirements
• 1-2 years of relevant experience in IT supports.
• Strong patience and communication skills to explain technical concepts to non-technical staff and students.
• Strong problem-solving and conflict-resolution skills with a calm, professional demeanor.
• Highly organized, tech-savvy, and a true team player.
• Strong patience and communication skills to explain technical concepts to non-technical staff and students.
• Strong problem-solving and conflict-resolution skills with a calm, professional demeanor.
• Highly organized, tech-savvy, and a true team player.
Benefits
- • Working Hours - 9:00 AM 5:00 PM• OFF Days: Sunday & Public Holidays• Fun Working Environment• Internal / External Training Provided• Promotion opportunities• Learn new skills on the job
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Job Summary
- Published on: 16 Jul 2026
- Vacancy: 1
- Employment Status: Full Time
- Experience: 3-5 Years
- Job Category: IT Software / Hardware Technician
- Working Industry: Teacher Training and Education
- Gender: Male
- Age: 23~35
- Job Location: Yangon (Lanmadaw)
- Salary Range: MMK 700,000 - 800,000
- Salary Period: Monthly
- Application Deadline: 15 Aug 2026
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